Knowledge Base
Glossary
Plain-English definitions for the terminology used across UGRADO.
- Cashback
- A percentage of your losses returned to you, typically calculated over a specific period.
- Churning
- The practice of repeatedly depositing and withdrawing bonuses to meet wagering requirements, often restricted by casinos.
- DuitNow
- A Malaysian real-time payment platform that allows instant fund transfers, commonly used for casino transactions.
- e-Wallet
- A digital payment service like Skrill or Touch 'n Go eWallet used to deposit and withdraw funds at online casinos.
- Free Spins
- Betting rounds on slot games that you receive free, often as part of a bonus promotion.
- House Edge
- The mathematical advantage the casino holds over players in any game, expressed as a percentage.
- KYC
- Know Your Customer; the identity verification process casinos use to confirm your identity and prevent fraud.
- License Jurisdiction
- The regulatory body, such as MGA or PAGCOR, that licenses and oversees the casino's operations.
- Live Casino
- An online gaming section where real dealers stream games like blackjack and roulette in real time.
- Maximum Bet
- The highest amount you can wager on a single spin or hand, often tied to bonus wagering rules.
- Minimum Deposit
- The smallest amount required to fund your casino account, varying by platform and payment method.
- No Deposit Bonus
- A bonus credited to your account just for signing up, without requiring any initial deposit.
- Progressive Jackpot
- A prize pool that increases every time a game is played but not won, often reaching life-changing amounts.
- Provably Fair
- A system using cryptographic algorithms that lets players verify the fairness of each game result.
- Reload Bonus
- A bonus offered on subsequent deposits after your first one, usually matching a percentage of the deposit amount.
- Responsible Gambling
- Practices and tools designed to help players gamble safely, including deposit limits and self-assessment tests.
- RNG
- Random Number Generator; software that ensures game outcomes are completely random and fair.
- RTP
- Return to Player; the percentage of total bets a game pays back to players over time, helping you gauge potential payouts.
- Scatter Symbol
- A special symbol that triggers bonuses like free spins or payouts regardless of its position on the reels.
- Self-Exclusion
- A tool that lets you voluntarily block your own account for a set period, helping you control gambling habits.
- SSL Encryption
- Security technology that protects your personal and financial data when transmitted to and from the casino site.
- Volatility
- How often and how much a slot game pays out; high volatility means bigger but rarer wins, low volatility means smaller but more frequent wins.
- Wagering Requirement
- The number of times you must bet a bonus amount before withdrawing any winnings derived from it.
- Wild Symbol
- A game symbol that substitutes for other symbols to create winning combinations, increasing your chances of winning.
- Withdrawal Limit
- The maximum amount you can take out from your account within a given time period.